With a robust platform spanning AI scheduling, automated reminders, smart forms, and real-time messaging, the challenge was to simplify complex, multichannel workflows for diverse users, from busy front-desk staff to tech-averse patients.
Our task was to translate this breadth of functionality into a clean, cohesive interface without sacrificing power or flexibility.
The redesigned experience streamlines operations, reduces administrative workload, and improves patient access to care. By combining clarity with capability, Luma Health can now deliver fuller schedules, faster care delivery, and a higher level of satisfaction for both patients and providers.
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